1. Data We Collect
- Account data: name, email, phone (optional), business name, and city.
- Project data: the projects, expenses, clients, vendors, and financial data you enter.
- Billing data: your card is processed directly by Stripe; we do not store full card details on our servers.
- Technical usage data: basic device and page information for operations and analytics.
2. How We Use Your Data
- Operate the Service and provide its features to you.
- Process subscriptions and payments and issue receipts.
- Communicate with you about your account, support, and important updates.
- Improve the Service, protect its security, and prevent fraud.
3. Legal Basis & Consent
We process your data on the basis of performing our contract with you (providing the Service), your consent (e.g. marketing messages), our legitimate interests (e.g. security), and compliance with legal obligations. You can withdraw marketing consent at any time.
4. Service Providers
We rely on trusted service providers who process data on our behalf and only under our instructions:
- A database-hosting provider (to store your data securely).
- An application-hosting provider (to run the website and app).
- Stripe (to process payments securely).
- A customer-support provider (to handle support chat and help).
5. Phone Number & WhatsApp Communication
We may use your phone number to communicate with you about the product via WhatsApp — such as welcome messages, service updates, and support. We will not send marketing messages via WhatsApp without your consent, and you can opt out at any time.
7. International Data Transfer
Babel LLC is registered in the United States, while your data is primarily stored on servers located within the European Union (Ireland). Some service providers may process data in other regions. This means your data may be transferred and processed internationally, including in the European Union and the United States. We take reasonable steps to protect your data wherever it is processed. 「Confirm the appropriate cross-border transfer safeguards (e.g. Standard Contractual Clauses) with counsel.」
8. Your Rights
You have the right to access, correct, and delete your personal data, to object to certain processing, and to withdraw consent. To exercise any of these rights, contact us and we will respond within the period required by law.
9. Data Retention
We retain your data while your account is active and, after closure, for as long as needed to meet legal obligations, resolve disputes, and enforce our agreements — after which we delete it or render it anonymous.
10. Children
The Service is intended for professionals and is not directed to anyone under 18. We do not knowingly collect data from minors.
11. Data Security
We apply reasonable technical and organizational measures to protect your data. However, no system can be guaranteed 100% secure, and we encourage you to keep your login credentials confidential.
12. Contact
For any privacy question or request, contact us at hello@myzan.co. 「Egypt's PDPL may require appointing a Data Protection Officer (DPO) at scale — review with counsel.」